Ordering,
Payment & Shipping Policy
We
want your online experience to be enjoyable, simple
and successful. To that end, we have created an ordering,
shipping and payment process to make your life easy.
Most
credit and debit card orders are shipped on the same
day.
These are
the shipping choices for online orders shipped within
the United States and Internationally
Domestic
Overnight, Express and Expedited orders placed by
3PM Eastern time will ship on the SAME DAY.
Below are
the shipping options and the associated Shipping &
Handling Charges
Local
Shipping & Handling
United
States of America
Normal
(shipped via the USPS, 3 - 5 business days anywhere
within the USA)
$5.99 for the first item, add $1 per each additional
item
Priority
(shipped via USPS, 2 - 3 business days average anywhere
in the USA)
$7.99 for the first item, add $1 per each additional
item
DHL
2nd Day Guaranteed (shipped via DHL, 2 business days
guaranteed anywhere in the USA)
$14.99 for the first item, add $1 per each additional
item
Expedited
(shipped via Express Mail, 1 - 2 days anywhere in
the USA)
$17.99 for the first item, add $1 per each additional
item
Overnight
(shipped via DHL Next Day)
$19.99 for the first item, add $1 per each additional
item
Overnight
Saturday Delivery (Next Day - shipped via DHL)
$32.99 for the first item, add $1 per each additional
item
International
Shipping & Handling
Canada
Normal
(Canada, 7 - 10 business days)
$6.99 for the first item, add $1 per each additional
item
Canada
Expedited (FedEx 2-4 business days)
$26.99 for the first item, add $1 per each additional
item. Estimated delivery time for items we have in
stock is 2 to 4 business days from date of shipment
provided no problems occur with your local customs
office. Most orders do clear quickly and are delivered
within the UPS estimated time. Native Remedies will
not be held responsible or liable for any problems
that result at your local customs office. No refunds
will be given for items that are seized at your local
customs office. Native Remedies will not be held liable
for any customs duties or taxes that arise from your
local customs office. Native Remedies will also not
be held responsible for any additional fee the local
carrier in your country may charge.
All
Other Countries
International
(shipped via regular mail, 10 - 14 business days anywhere
in the world)
$8.99 for the first item, add $1 per each additional
item
International
Expedited (FedEx 3-5 business days)
$26.99 for the first item, add $1 per each additional
item.
Estimated
delivery time for items we have in stock is from date
of shipment provided no problems occur with your local
customs office. Some countries may require various
types of import licenses. Native Remedies will not
knowingly ship any products to any countries that
may require any type of license. Native Remedies will
not be held responsible or liable for any problems
that result at your local customs office. No refunds
will be given for items that are seized at your local
customs office. Native Remedies will not be held liable
for any customs duties or taxes that arise from your
local customs office. Native Remedies will also not
be held responsible for any additional fee the local
carrier in your country may charge. Our international
shipping prices reflect the base shipping charge not
including customs duties, taxes and country specific
fees. Our fees ONLY reflect the cost for us to ship
your order to your country. If you are unsure of your
country's import policies, please check with them
before ordering.
Also
Note:
USA Overnight
Shipping & Handling - Please understand that choosing
Overnight does not necessarily mean your order will
be in your hands tomorrow. While most orders do ship
on the same day, depending on when your order is received,
some will be shipped on the following day. You will
receive your order 1-2 days after the order has been
processed, which in most cases is within 24 hours.
We do not
ship orders on Saturdays or Sundays.
All Express Mail orders are waived from signature
unless otherwise instructed via comments in your order
form, by email or phone.
All UPS
and DHL Shipments are Signature Required
Back
Orders
In the unlikely event that any items in your order
are unavailable for immediate delivery, we will ship
the remainder of your order immediately and ship the
balance when it becomes available (with no additional
shipping charges).
Payment
Options
We accept
the following credit cards:
VISA, MasterCard and American Express.
On-line orders can be paid by credit card only.
Orders sent via mail can be paid by credit card, cashier's
check or money order.
